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Return & Replacement Warranty Policy

1. 7-Day Replacement Guarantee

At AS Store, every customer is protected by our comprehensive 7-day replacement warranty. If your gadget arrives damaged, defective, or fails to function as advertised within 7 days of receiving the parcel, you are eligible for a replacement.

2. Eligibility Conditions

  • The claim must be initiated within 7 days from the delivery date.
  • The item must be in its original packaging with all included accessories and manuals.
  • Defects must be manufacturing issues. Physical damage, water ingress, or improper usage void the warranty.

3. How to Claim

Simply record a short video demonstrating the issue and send it to our official WhatsApp support along with your order reference number (e.g. AS-XXXX). Our support agent will inspect and process your replacement within 24 to 48 hours.