Return & Replacement Warranty Policy
1. 7-Day Replacement Guarantee
At AS Store, every customer is protected by our comprehensive 7-day replacement warranty. If your gadget arrives damaged, defective, or fails to function as advertised within 7 days of receiving the parcel, you are eligible for a replacement.
2. Eligibility Conditions
- The claim must be initiated within 7 days from the delivery date.
- The item must be in its original packaging with all included accessories and manuals.
- Defects must be manufacturing issues. Physical damage, water ingress, or improper usage void the warranty.
3. How to Claim
Simply record a short video demonstrating the issue and send it to our official WhatsApp support along with your order reference number (e.g. AS-XXXX). Our support agent will inspect and process your replacement within 24 to 48 hours.
